Rwanda - FinScope 2024, Financial Inclusion in Rwanda
| Reference ID | RWA-NISR-FINSCOPE-2024-v01 |
| Year | 0 |
| Country | Rwanda |
| Producer(s) | Access to Finance Rwanda |
| Sponsor(s) | Mastercard Foundation - - Funders of Finscope Swedish International Cooperation Agency - Sida - Funders of Finscope Luxembourg Cooperation - - Funders of Finscope Jersey Overseas Aid - JOA - Funders of Finscope Rwanda Bankers Associat |
| Metadata |
 Documentation in PDF
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 Study website
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Created on
Jul 09, 2025
Last modified
Jul 09, 2025
Page views
338848
data_dictionary
Data File: Microdata
| Cases | 13994 |
| Variable(s) | 2500 |
Variables
| Name | Label | Question | |
| qf6_09_4 | qf6_09_4.Long-Term Saving Scheme (EJOHEZA)-ATM or Card Swipe machine not working | ||
| qf6_09_5 | qf6_09_5.Long-Term Saving Scheme (EJOHEZA)-Inability to access bank account thro | ||
| qf6_09_6 | qf6_09_6.Long-Term Saving Scheme (EJOHEZA)-Service / Agent network was down | ||
| qf6_09_7 | qf6_09_7.Long-Term Saving Scheme (EJOHEZA)-Inconsistent availability of agent | ||
| qf6_09_8 | qf6_09_8.Long-Term Saving Scheme (EJOHEZA)-Difficulty operating the phone/using | ||
| qf6_09_9 | qf6_09_9.Long-Term Saving Scheme (EJOHEZA)-Unclear transaction charges/fees | ||
| qf6_09_10 | qf6_09_10.Long-Term Saving Scheme (EJOHEZA)-Agent float/cash availability | ||
| qf6_09_11 | qf6_09_11.Long-Term Saving Scheme (EJOHEZA)-Contacting customer care | ||
| qf6_09_12 | qf6_09_12.Long-Term Saving Scheme (EJOHEZA)-Sending to a wrong number | ||
| qf6_09_13 | qf6_09_13.Long-Term Saving Scheme (EJOHEZA)-Fraud | ||
| qf6_09_14 | qf6_09_14.Long-Term Saving Scheme (EJOHEZA)-Money laundering | ||
| qf6_09_15 | qf6_09_15.Long-Term Saving Scheme (EJOHEZA)-Delayed payments | ||
| qf6_09_16 | qf6_09_16.Long-Term Saving Scheme (EJOHEZA)-Other specify | ||
| qf6_other_specify_09 | qf6_other_specify_09. Long-Term Saving Scheme (EJOHEZA) | ||
| qf6_10 | QF6. In the past 12 months, have you experienced any of the following problems o | ||
| qf6_10_1 | qf6_10_1.Savings group that you save with or borrow from-Unexpected charges | ||
| qf6_10_2 | qf6_10_2.Savings group that you save with or borrow from-Lost money / Money miss | ||
| qf6_10_3 | qf6_10_3.Savings group that you save with or borrow from-Poor service received a | ||
| qf6_10_4 | qf6_10_4.Savings group that you save with or borrow from-ATM or Card Swipe machi | ||
| qf6_10_5 | qf6_10_5.Savings group that you save with or borrow from-Inability to access ban | ||
| qf6_10_6 | qf6_10_6.Savings group that you save with or borrow from-Service / Agent network | ||
| qf6_10_7 | qf6_10_7.Savings group that you save with or borrow from-Inconsistent availabili | ||
| qf6_10_8 | qf6_10_8.Savings group that you save with or borrow from-Difficulty operating th | ||
| qf6_10_9 | qf6_10_9.Savings group that you save with or borrow from-Unclear transaction cha | ||
| qf6_10_10 | qf6_10_10.Savings group that you save with or borrow from-Agent float/cash avail | ||
| qf6_10_11 | qf6_10_11.Savings group that you save with or borrow from-Contacting customer ca | ||
| qf6_10_12 | qf6_10_12.Savings group that you save with or borrow from-Sending to a wrong num | ||
| qf6_10_13 | qf6_10_13.Savings group that you save with or borrow from-Fraud | ||
| qf6_10_14 | qf6_10_14.Savings group that you save with or borrow from-Money laundering | ||
| qf6_10_15 | qf6_10_15.Savings group that you save with or borrow from-Delayed payments | ||
| qf6_10_16 | qf6_10_16.Savings group that you save with or borrow from-Other specify | ||
| qf6_other_specify_10 | qf6_other_specify_10. Savings group that you save with or borrow from | ||
| qf6_11 | QF6. In the past 12 months, have you experienced any of the following problems o | ||
| qf6_11_1 | qf6_11_1.Village/community association-Unexpected charges | ||
| qf6_11_2 | qf6_11_2.Village/community association-Lost money / Money missing from my accoun | ||
| qf6_11_3 | qf6_11_3.Village/community association-Poor service received at a branch / agent | ||
| qf6_11_4 | qf6_11_4.Village/community association-ATM or Card Swipe machine not working | ||
| qf6_11_5 | qf6_11_5.Village/community association-Inability to access bank account through | ||
| qf6_11_6 | qf6_11_6.Village/community association-Service / Agent network was down | ||
| qf6_11_7 | qf6_11_7.Village/community association-Inconsistent availability of agent | ||
| qf6_11_8 | qf6_11_8.Village/community association-Difficulty operating the phone/using menu | ||
| qf6_11_9 | qf6_11_9.Village/community association-Unclear transaction charges/fees | ||
| qf6_11_10 | qf6_11_10.Village/community association-Agent float/cash availability | ||
| qf6_11_11 | qf6_11_11.Village/community association-Contacting customer care | ||
| qf6_11_12 | qf6_11_12.Village/community association-Sending to a wrong number | ||
| qf6_11_13 | qf6_11_13.Village/community association-Fraud | ||
| qf6_11_14 | qf6_11_14.Village/community association-Money laundering | ||
| qf6_11_15 | qf6_11_15.Village/community association-Delayed payments | ||
| qf6_11_16 | qf6_11_16.Village/community association-Other specify | ||
| qf6_other_specify_11 | qf6_other_specify_11. Village/community association | ||
| qf7a_01 | qf7a_01. In general, how satisfied are you with the services of-Commercial bank | ||
| qf7a_02 | qf7a_01. In general, how satisfied are you with the services of-Digital bank acc | ||
| qf7a_03 | qf7a_01. In general, how satisfied are you with the services of-Microfinance ins | ||
| qf7a_04 | qf7a_01. In general, how satisfied are you with the services of-Non-Deposit Taki | ||
| qf7a_05 | qf7a_01. In general, how satisfied are you with the services of-Mobile money ope | ||
| qf7a_06 | qf7a_01. In general, how satisfied are you with the services of-Umurenge SACCO a | ||
| qf7a_07 | qf7a_01. In general, how satisfied are you with the services of-Insurance provid | ||
| qf7a_08 | qf7a_01. In general, how satisfied are you with the services of-Pension fund adm | ||
| qf7a_09 | qf7a_01. In general, how satisfied are you with the services of-Long-Term Saving | ||
| qf7a_10 | qf7a_01. In general, how satisfied are you with the services of-Savings group th | ||
| qf7a_11 | qf7a_01. In general, how satisfied are you with the services of-Village/communit | ||
| qf7b_01 | qf7b_01. When did you last use-Commercial bank | ||
| qf7b_02 | qf7b_02. When did you last use-Digital bank | ||
| qf7b_03 | qf7b_03. When did you last use-Microfinance institution (non-umurenge) | ||
| qf7b_04 | qf7b_04. When did you last use-Non-Deposit Taking Lending Financial (NDFI)k | ||
| qf7b_05 | qf7b_05. When did you last use-Mobile money operator | ||
| qf7b_06 | qf7b_06. When did you last use-Umurenge SACCO | ||
| qf7b_07 | qf7b_07. When did you last use-Insurance provider | ||
| qf7b_08 | qf7b_08. When did you last use-Pension fund administrator | ||
| qf7b_09 | qf7b_09. When did you last use-Long-Term Saving Scheme (EJOHEZA) | ||
| qf7b_10 | qf7b_10. When did you last use-Savings group that you save with or borrow from | ||
| qf7b_11 | qf7b_11. When did you last use-Village/community association | ||
| qf7c_01 | QF7c. Why did you open the account from [insert name of institution]? | ||
| qf7c_01_1 | qf7c_01_1.Commercial bank-Requirements of employer | ||
| qf7c_01_2 | qf7c_01_2.Commercial bank-To better transact money | ||
| qf7c_01_3 | qf7c_01_3.Commercial bank-To save | ||
| qf7c_01_4 | qf7c_01_4.Commercial bank-Safety of funds | ||
| qf7c_01_5 | qf7c_01_5.Commercial bank-Money management | ||
| qf7c_01_6 | qf7c_01_6.Commercial bank-To access credit | ||
| qf7c_01_7 | qf7c_01_7.Commercial bank-To get government assistance/social protection program | ||
| qf7c_01_8 | qf7c_01_8.Commercial bank-Other reasons (specify) | ||
| qf7c_02 | QF7c. Why did you open the account from [insert name of institution]? | ||
| qf7c_02_1 | qf7c_02_1.Digital bank-Requirements of employer | ||
| qf7c_02_2 | qf7c_02_2.Digital bank-To better transact money | ||
| qf7c_02_3 | qf7c_02_3.Digital bank-To save | ||
| qf7c_02_4 | qf7c_02_4.Digital bank-Safety of funds | ||
| qf7c_02_5 | qf7c_02_5.Digital bank-Money management | ||
| qf7c_02_6 | qf7c_02_6.Digital bank-To access credit | ||
| qf7c_02_7 | qf7c_02_7.Digital bank-To get government assistance/social protection program | ||
| qf7c_02_8 | qf7c_02_8.Digital bank-Other reasons (specify) | ||
| qf7c_03 | QF7c. Why did you open the account from [insert name of institution]? | ||
| qf7c_03_1 | qf7c_03_1.Microfinance institution (non-umurenge)-Requirements of employer | ||
| qf7c_03_2 | qf7c_03_2.Microfinance institution (non-umurenge)-To better transact money | ||
| qf7c_03_3 | qf7c_03_3.Microfinance institution (non-umurenge)-To save | ||
| qf7c_03_4 | qf7c_03_4.Microfinance institution (non-umurenge)-Safety of funds | ||
| qf7c_03_5 | qf7c_03_5.Microfinance institution (non-umurenge)-Money management | ||
| qf7c_03_6 | qf7c_03_6.Microfinance institution (non-umurenge)-To access credit | ||
| qf7c_03_7 | qf7c_03_7.Microfinance institution (non-umurenge)-To get government assistance/s | ||
| qf7c_03_8 | qf7c_03_8.Microfinance institution (non-umurenge)-Other reasons (specify) | ||
| qf7c_04 | QF7c. Why did you open the account from [insert name of institution]? | ||
Total variable(s):
2500 |